Thank you for choosing FeedbackSync, an online tool designed to enhance your feedback collection process. We value your satisfaction and strive to provide a seamless experience. This Cancellation Policy outlines the procedures and guidelines for cancelling your subscription or terminating your account. By using FeedbackSync, you agree to comply with this policy.
I. Subscription Cancellation
1.1 Monthly Subscription:
You may cancel your monthly subscription plan at any time. Upon cancellation, you will not be billed for any future months, and your access to FeedbackSync.com will remain active until the end of your current billing cycle. Please note that we do not offer refunds for partial months or unused subscription periods.
1.2 Annual Subscription:
If you have an annual subscription plan, you may cancel your subscription; however, refunds are subject to our Refund Policy outlined below. Upon cancellation, your access to FeedbackSync.com will remain active until the end of your current annual billing cycle.
II. Refund Policy
2.1 Monthly Subscription:
For monthly subscription plans, we do not offer refunds for any partial months or unused subscription periods. Cancellation of a monthly subscription will prevent any future billing.
2.2 Annual Subscription:
For annual subscription plans, if you choose to cancel your subscription within the first 30 days of the annual billing cycle, you will be eligible for a refund of the remaining months. After the initial 30 days, no refunds will be provided for the remaining months of the annual subscription.
III. Account Termination
You have the option to terminate your account on FeedbackSync.com at any time. Upon account termination, your access to FeedbackSync.com and all associated data will be permanently removed from our system. Please note that account termination is irreversible, and any data associated with your account will be lost.
IV. Cancellation Process
To cancel your subscription or terminate your account, please follow these steps:
Log in to your FeedbackSync.com account.
Navigate to the account settings or billing section.
Follow the instructions provided to cancel your subscription or terminate your account.
V. Changes to the Cancellation Policy
FeedbackSync.com reserves the right to modify or update this cancellation policy at any time. Any changes to the policy will be effective immediately upon posting the updated policy on our website. It is your responsibility to review the cancellation policy periodically for any updates.
If you have any questions or require assistance regarding the cancellation policy, please contact our customer support team at [email protected]. We will be happy to assist you.
Thank you for choosing FeedbackSync. We appreciate your understanding and cooperation.
